Frequently Asked Questions
1. What are your silk pillowcases and sleep masks made of?
Our products are crafted from the finest quality silk to provide a luxurious, smooth, and breathable experience. They are hypoallergenic and gentle on your skin and hair.
2. What is Momme, and why does it matter?
Momme (pronounced “mom-ee”) is a measurement of silk's weight and quality, similar to thread count in cotton. Higher Momme numbers indicate thicker, more durable silk.
- Our pillowcases are made with 22 Momme silk, which offers the perfect balance of luxury, durability, and softness.
- Compared to lower Momme silks, 22 Momme is more resistant to wear and retains its luster longer.
3. How do I care for my silk products?
- Hand wash in cool water with a silk-friendly detergent.
- Air dry flat in the shade.
- For more details, check out our Care Guide.
4. How long will it take to receive my order?
- UK Orders: Typically 5-7 business days.
- International Orders: Delivery times vary between 7–15 business days, depending on your location.
5. What if my item is defective or damaged?
If your item arrives damaged, please contact us within 7 days of receiving your order. We’ll make it right.